Last updated: 28/03/2026
Thank you for shopping at Valecour. This Shipping Policy outlines the terms and conditions related to the processing, shipping, and delivery of your order.
We aim to be fully transparent so you can shop with confidence.
Orders are processed on business days only, which are Monday to Friday , excluding public holidays.
Order preparation and production time: 2–7 business days
Orders placed after 2:00 PM CET will be processed the next business day.
Orders placed on weekends or public holidays will be processed on the next business day.
After your order has been processed, it will be handed over to the shipping carrier for delivery.
Estimated shipping times:
|
Destination |
Estimated Shipping Time |
|
Asia & Oceania |
1–3 / 2–5 business days |
|
Europe |
3–7 business days |
|
USA/Canada |
5–10 business days |
|
Rest of World |
7–14 business days |
Please note: Shipping times are estimates and may vary based on the carrier, customs, or unforeseen delays.
Total delivery time = Processing Time + Shipping Time
Example: If processing takes 2 business days and shipping takes 5 business days, you can expect to receive your order in approximately 7 business days.
Orders are shipped on Monday to Friday.
We do not ship on Sundays or public holidays.
To ensure same-day processing, orders must be placed before 2:00 PM CET on a business day. Orders placed after this time will be processed the following business day.
We offer the following shipping options:
Free Shipping on all products.
Shipping rates are calculated at checkout based on your location and order value.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via our tracking page .
Orders shipped outside of Europe may be subject to import taxes, customs duties, and fees. These charges are the responsibility of the recipient.
We are not responsible for delays due to customs.
While we do our best to deliver on time, delays can occur due to:
Weather conditions
Carrier delays
Customs inspections
Incorrect or incomplete addresses
Please ensure your shipping details are correct at checkout.
For any shipping-related inquiries, feel free to contact us at:
E-Mail: info@valecour.com
Customer service: Monday to Friday between 9:00 am to 5:00 pm